Trade-In Terms & Agreements

Terms and Conditions Follows

This Trade-In Program Terms and Conditions Agreement governs all trade-in transactions with Custom Paintball Markers. By submitting items for trade-in, the customer agrees to all terms outlined below.

1. Program Overview

• The Custom Paintball Markers Trade-In Program allows customers to exchange old, unused, or unwanted paintball gear for store credit.
• Store credit can be applied toward refurbished markers, custom builds, parts, accessories, and any products available on the Custom Paintball Markers website.
• Participation in the program is voluntary.
• All trade-in transactions are handled exclusively at the discretion of Custom Paintball Markers.
• All trade-ins must follow the process outlined below and must be documented through the official Trade-In Agreement Form.

2. Trade-In Process

• Customer completes the Trade-In Form and fills out all required input fields describing the item(s) being submitted.
• The estimated value of the item(s) is discussed and negotiated between the customer and Custom Paintball Markers.
• Custom Paintball Markers creates the official Trade-In Agreement Form based on the negotiated value and submitted item information.
• The customer reviews, signs, and returns the completed Trade-In Agreement Form.
• The customer ships the agreed trade-in item(s) to Custom Paintball Markers.
• All items are physically received and inspected by Custom Paintball Markers.
• If the item(s) and their condition match the details listed in the Trade-In Agreement Form, store credit will be issued.
• Store credit is issued only after inspection and approval by Custom Paintball Markers.

3. Shipping Responsibilities

• Customers are responsible for all inbound shipping costs when sending trade-in items to Custom Paintball Markers.
• Customers must package items securely to prevent damage during shipping.
• If a trade-in is declined or the customer requests their items back, the customer is responsible for return shipping costs.
• Custom Paintball Markers is not responsible for items lost or damaged during inbound shipping.

4. Inspection and Verification

• All trade-in items must be physically received and inspected before store credit can be issued.
• Inspection verifies the condition of the item(s).
• Inspection verifies functionality when applicable.
• Inspection verifies that the items match the description provided in the Trade-In Agreement Form.
• Inspection verifies completeness of included parts and accessories.
• If the item arrives in a condition significantly different than described, Custom Paintball Markers reserves the right to adjust the trade-in value or decline the trade-in.

5. Store Credit Terms

• Store credit is issued only after items are inspected and approved by Custom Paintball Markers.
• Store credit is issued as a digital gift card.
• Store credit is non-refundable.
• Store credit has no cash value and cannot be exchanged for cash.
• Store credit may be used for any product on the Custom Paintball Markers website, including shipping costs.
• If a purchase exceeds the available store credit balance, the customer must pay the remaining balance.

6. Trade-In Value and Pricing

• Trade-in values are negotiated and agreed upon before items are shipped.
• Trade-in value reflects used market value, not original purchase price or retail value.
• Trade-in offers may vary depending on item condition.
• Trade-in offers may vary depending on current online market value and demand.
• Items showing signs of use are valued as used equipment.
• Items that cannot be tested or verified may be treated as non-functional for valuation purposes.
• Trade-in value cannot be increased after items have been shipped.
• Final store credit amounts are confirmed only after inspection.

7. Declined Trade-Ins

• Custom Paintball Markers reserves the right to decline any trade-in.
• If a trade-in is declined, the customer may request the item be returned at their expense.
• If return shipping is not paid within a reasonable timeframe, Custom Paintball Markers reserves the right to dispose of or repurpose the item.

8. Limitation of Liability

• Custom Paintball Markers is not responsible for shipping delays.
• Custom Paintball Markers is not responsible for damage during inbound shipping.
• Custom Paintball Markers is not responsible for improper packaging by the customer.
• Customers are encouraged to insure shipments when shipping higher-value items.

9. Agreement

• By completing the Trade-In Form, signing the Trade-In Agreement Form, and submitting items for trade-in, the customer acknowledges they have read, understood, and agreed to these Terms and Conditions.

First name is required
Last name is required
Phone number must be 10 digits
Valid email is required
Trade in submission is required
Item type is required
Model is required
Condition is required
Description is required
0 photos uploaded (minimum 1 required)
At least 1 photo is required (max 10)
Asking price is required
Thank you! Your trade-in submission has been received. A confirmation email has been sent to your email address.