Contact information

Custom Paintball Markers — Contact Policy

If you need assistance, have questions about an order, or need support with a purchase, please contact us using one of the approved methods below.

How to Contact Us

You may contact Custom Paintball Markers through:

  • Website inbox / contact form

  • Instagram direct messages (@CustomPaintballMarkers)

We do not currently provide phone support.

Response Time

Messages are answered in the order they are received.

Most inquiries are responded to within 1–3 business days, though response times may vary depending on volume.

Order Support

When contacting us about an order, please include:

  • Your full name

  • Order number (if available)

  • Photos or details related to your question or issue

Providing complete information helps us respond faster.

Important Notes

  • Communication about orders must remain in writing through the website inbox or Instagram messages.

  • We do not guarantee immediate responses.

  • Abusive or disrespectful messages may not receive a reply.